SC Protect Terms and Conditions

  • SC Protect is a shipping insurance product developed in partnership between ShippingCart and Stere Philippines Insurance Agency Inc. (SPI). It is powered by Stere and underwritten by Paramount Life General Insurance Corporation (PLGIC).
  • All the important details are in the Master Policy which shall be the reference for all considerations.
    Once the premium is received, we will insure you against loss, damage, late delivery, and return to sender for the specific shipment stated in the Certificate of Coverage.
  • You can insure anything that's legal and not listed as an exclusion in the Master Policy. If it's excluded, we can't cover it.
  • Here is a list of items that cannot be shipped:
    • Any packing materials (i.e. wooden crates, shipments that may cause damage or delay to equipment, or other shipments)
    • Huge Equipment and/or large appliances which requires special handling (i.e. Generator Sets, Industrial Equipment, Machinery, Construction Power Tools, Forklifts and Trolleys, LED equipment/appliances)
    • Hatching eggs or Eggs and rice
    • Commercial bulk consignment or any dangerous goods as defined by the Government Authority, Illegal narcotics and/or drugs, hazardous waste (including but not limited to used hypodermic needles or syringes, or other medical waste)
    • Bloodstock, live animals and/or exotic or stud or prise animals, dead animals and/or animals that has been mounted, or animal remains and/or carcasses, human body parts, human embryos, or cremated or disinterred human remains, live plants, plant materials, seeds and cut flowers.
    • Precious metals and stones, gold, silver, platinum, palladium, indium, osmium, rhodium (coined/uncoined) in any form including bullions, money (which means any coins or bank notes, negotiable instruments equivalent to cash, designs and plans)
    • Cheques, credit or other card sales vouchers, securities, shares, stocks, bonds, deeds, bill of exchange, any document that represents money, including Cellular Cards and Bank Cards
    • Radioactive and/or Nuclear Materials/products, oxidizing substances and organic peroxides, Toxic (Poisonous)
    • Highly Combustible Cargoes (e.g. coal, LPG, gun powder, firearms, firearm parts, ammunitions, weapons, explosives, fireworks and its by-products)
    • Temperature Controlled or any Perishable Goods and/or Pharmaceutical Products and/or Medicines
    • Gas Oil, LPG Hydrogen, Liquid or Gaseous Oxygen
    • Palm Oil or other Oil cargo and its by-products, Liquids such as but not limited to cooking oil and detergent.
    • High valued watches made of precious metal and/or gems
    • Tobacco and/or cigarettes
    • Ivory and other valuable animal remains
    • Motor Vehicles, Tractors, Buses, Trucks, Caravans, Trailers, Motorcycles, Cars (except for Automobile parts or accessories)
    • Flammable liquids or solids, or any types of fuel/oil or its by-products
    • Frozen goods and/or temperature controlled products, packages that are wet, leaking or emit odor of any kind, liquid cargoes such us detergent and its byproducts.
    • Rawhide skin or raw materials and/or unfinished products of leather goods, furs (finished/unfinished), fur clothing and fur-trimmed clothing.
    • Hazardous materials and other dangerous goods prohibited by law
  • Our liability is limited based on the type of loss or damage, as follows (but subject to claim evaluation and approval):
    • Lost or Damaged:
      • Up to USD 10,000.00 per item/goods
      • Up to USD20,000.00 per customer per shipment/transit/delivery
    • Delivery Guarantee:
      • Up to Php5,000.00 (or its US dollar equivalent) per customer/ticket for any one loss/occurrence if the package/item(s) does not arrive on the committed delivery date
    • Return to Sender:
      • Up to Php 5,000 per customer per shipment/transit/delivery
  • We base the valuation of your shipment on either its declared value or on the shipping documents, such as invoices, receipts, bills of lading, and goods receipts, whichever is lower. In case there is no declared value, PLGIC will determine the replacement value of the shipment. Please note that PLGIC's liability will not exceed the insured value of the affected item or unit. Any salvage or recovery proceeds related to losses covered by this policy will be for the benefit of PLGIC.
  • For lost or damaged claims, the deductible will be 2.5% of the sum insured or declared value of the affected item for each loss, with a minimum of USD20.00 or whichever is higher.
  • We don't cover shipments to Sulu Archipelago, Lanao Del Norte/Del Sur, Basilan, Magindanao, and Jolo during any ongoing siege, war, rebellion, or terrorist attack