Depending on your case, the claim may be denied for any of the following reasons:
- Not enough supporting documents to support the claim
- The damage is visible in the photo uploaded by our Warehouse team
- The package arrived sealed and/or the actual item and its condition was not shown in the photos uploaded by our Warehouse team
- No bank information provided
- The report for missing/damaged items was made 15 days after the package was delivered
- The photos uploaded by the warehouse do not show the missing item