If the status of your shipment shows failed delivery due to an out-of-delivery-zone (ODZ) issue, please reach out to the Customer Service team so we can further assist you.
You can contact our Customer Service team by sending an email to customercare@shippingcart.com.
To help us provide a quick and accurate response, please include:
1. Your ShippingCart account number
2. The ShippingCart tracking number of the package