You can contact our Customer Service team by sending an email to customercare@shippingcart.com.
To help us provide an accurate update quickly, please include:
1. Your ShippingCart account number
2. Your order or shipment number
3. Any relevant details about your package (e.g., expected delivery date, courier)
Our Customer Service team will verify the latest status of your package with the forwarding partner, provide you with the updated tracking or delivery information, and advise on any next steps if there are delays or issues.