What will I do if the status of the shipment shown in my Shipment tab is incorrect?

If you want to confirm the correct status of your shipment, our Customer Service team can help you verify it.

You can contact our Customer Service team by sending an email to customercare@shippingcart.com 

To help us provide a quick and accurate response, please include:
1. Your ShippingCart account number
2. The  shipment tracking number

Our team will help you update the correct status of the shipment.