• What is a Pull Out/Return request?
• Is there a fee for submitting a Pull out/Return request?
• Will I be charged the $10 service fee for a Pull Out/Return request due to a damaged or incorrect item sent by a merchant?
• How do I get a Return shipping label or Return Merchandise Authorization?
• What should I do if I’ve obtained an RMA (Return Merchandize Authorization) from the merchant/created my own prepaid shipping label?
• How do I submit a Pull Out/Return request via SC app?
• Can I provide more details to my Pull Out/Return request?
• How will I know that my payment for the Pull Out/Return request went through?
• What if my payment was successful but my Pull Out/Return request did not pass validation?
• What happens after my Pull Out/Return Request has been validated?
• How will I know that my Pull Out/Return Request has been successfully processed?