- What is a Pull Out/Return request?
- Is there a fee for submitting a Pull out/Return request?
- Will I be charged the $10 service fee for a Pull Out/Return request due to a damaged or incorrect item sent by a merchant?
- How do I get a Return shipping label or Return Merchandise Authorization?
- What should I do if I’ve obtained an RMA (Return Merchandize Authorization) from the merchant/created my own prepaid shipping label?
- Can I provide more details to my Pull Out/Return request?
- How will I know that my payment for the Pull Out/Return request went through?
- What if my payment was successful but my Pull Out/Return request did not pass validation?
- How will I know that my Pull Out/Return Request has been successfully processed?