If it has been more than 24 hours since you emailed us and you still haven’t received a response, your email server may be blocking our replies due to its authentication and security requirements. This can happen with providers such as Outlook and Hotmail.
Although our Customer Care team has been sending responses, these may not successfully reach your inbox.
To resolve this, please check your email settings or contact your provider’s support team. Our sender email is customercare@shippingcart.com.
Alternatively, you may update your registered ShippingCart email address to one hosted by a different provider, then send us a new email using that address so we can continue assisting you without further communication issues.