At ShippingCart, we follow established warehouse and shipping procedures to ensure efficient and consistent handling of all shipments.
Please note that we are unable to accommodate special requests that fall outside our standard processes and services.
Special requests may include, but are not limited to:
Cleaning, wiping, or altering items
Repacking beyond our standard consolidation process
Modifying or repairing items
Handling items in a way that deviates from warehouse safety protocols
Requests involving prohibited or restricted items
Our warehouses operate under strict operational, safety, and customs regulations. Processing requests outside our standard procedures may:
Compromise safety and compliance
Causes delays in shipment processing
Affect handling accuracy for other customers
To ensure fairness and efficiency for all customers, we strictly adhere to our established processes.
If you have questions about whether your request can be accommodated, please contact our Customer Service team at customercare@shippingcart.com. We will be happy to clarify what services are available.